During these unprecedented times, Pan Pacific Cares is our pledge to you, to give you a peace of mind as you stay and dine with us globally.

We have established “Clean Stay” standards in areas that include guest rooms, meeting rooms and dining outlets at our hotel. Precautionary measures taken at Pan Pacific Vancouver include:

• We have stepped up the frequency of public spaces and guest room disinfection and have made hand sanitisers available at all key locations.
• All guests are required to complete health declaration questions during check-in.
• As a precaution, our employees are constantly reminded to self monitor for COVID-19 symptoms, adopt good personal hygiene practices, physical distancing and mask wearing where necessary.
• Gatherings and events at venues such as public areas, gym, pool, function rooms, restaurants and dining outlets must also comply with the existing guidelines, which includes improving ventilation, advising participants to reduce contact with others and to ensure separation of at least two metres between people.

Here are some ways to keep safe from COVID-19:

• All guests are required to complete health declaration questions during check-in.
• Maintain a 6ft. distance from others.
• Clean your hands often by using soap and water, or an alcohol-based hand rub.
• Maintain a safe distance from anyone who is coughing or sneezing.
• Avoid touching your eyes, nose or mouth.
• Cover your nose and mouth with your bent elbow or a tissue when you cough or sneeze.
• If you have any COVID-19 symptoms please seek medical attention immediately.
• All guests are recommend to wear a mask in public areas to protect others and yourself - in line with CDC BC recommendations.?

Cancellation must be received more than 24 hours prior to arrival to avoid a penalty fee.

During these unprecedented times, Pan Pacific Cares is our pledge to you, to give you a peace of mind as you stay and dine with us globally. Find out more about Pan Pacific Cares here.

The types of accommodations at Pan Pacific Vancouver include: City, mountain and waterfront view rooms and suites.

Check-in time at Pan Pacific Vancouver is 4:00 PM and check-out is at 12:00 PM.

Facilities and services offered at the hotel include:

• Direct elevator to Canada Place cruise ship terminal
• Assistance with luggage transfer to Canada Place cruise ship terminal
• Spa Utopia health and wellness centre
• Outdoor saltwater pool and hot tub
• Steam rooms
• Fitness facilities
• 42,000 square feet of conference and event space
• Boutique shops and art galleries
• Business Centre
• Pet friendly
• Electric car charging station

Pan Pacific Vancouver has 3 restaurants and bars:

• Ocean 999 Restaurant and patio (the patio terrace is open during summer months)
• Coal Harbour Bar
• Five Sails Restaurant

Nearby attractions includes:

• FlyOver Canada
• Stanley Park
• Grouse Mountain
• Dr. Sun Yat-Sen Classical Chinese Garden
• Museum of Anthropology
• Capilano Suspension Bridge
• Science World
• Vancouver Aquarium Marine Science Centre
• Bloedel Conservatory
• Queen Elizabeth Park
• Granville Island
• Harbour Cruises
• Vancouver Art Gallery
• Historic Gastown

Self-parking is available at Pan Pacific Vancouver below the hotel. There is direct covered access to the hotel via the parking elevators.

Yes, Pan Pacific Vancouver has an outdoor saltwater pool and hot tub. The hours of operation are from 10am to 7pm daily.